Subscription & Refunds

1. Plan and pricing

SeekrX Standard is billed at $15.00/month. If you signed up under a limited-time promotional price (for example, SeekrX Founders at $10.00/month), that price is shown on your Settings > Subscription page and is honored for as long as your subscription remains active without a gap.

2. Billing

Your subscription renews automatically each billing period and is charged to the payment method on file via Stripe, our payment processor. SeekrX never sees or stores your full card number.

Access to the paid features of the Service depends on your subscription remaining in active (or trialing) status with Stripe. If a renewal payment fails, your subscription's status may change and access to the Service may be paused until payment is resolved.

3. Cancellation

You can cancel anytime from Settings > Subscription. Cancellation stops future renewals; your access continues through the end of the billing period you've already paid for.

4. Refunds

We don't provide refunds or credit for partial billing periods — when you cancel, you keep access through the period already paid for and are not charged again. If you believe you were charged in error, contact us at hivehq.mind@gmail.com and we'll look into it; billing errors are handled case by case.

5. Changes to pricing or plans

If we change pricing for the plan you're on, we'll give you notice before it applies to your next billing period.

6. Contact

Billing questions go to hivehq.mind@gmail.com or our support form.